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Privacy Policy

PRIVACY NOTICE

Last updated August 14, 2023

 

At Fini’s Software Services, we take your privacy seriously. This Privacy Policy outlines how we handle your personal information.
In our efforts to provide top-tier anti-cheat services, we collect certain data — your player names, unique identifiers, IP addresses, browser cookies and game server connection logs, to name just a few examples — and we use this data responsibly to enhance, maintain, and secure our services.
We do not share, sell, trade, or lease your personal information to third parties.
Your data is always stored securely, and we use industry-standard measures to protect against unauthorized access.
Our data retention practices comply with legally mandated requirements, including those laid out in the General Data Protection Regulation (GDPR).
We make sure to inform you of any significant changes to this Privacy Policy. Trust is the foundation of our connection with you, and we’re always working to maintain and build upon it.
For a more detailed understanding of our data practices, please read the full Privacy Policy below.

Changes to this Privacy Notice

We periodically update this Privacy Notice to reflect changes in our practices, technologies, legal requirements, and other factors.
We encourage you to review this Privacy Notice regularly to stay informed about our information practices and the ways you can help protect your privacy.
The date at the top of this Privacy Notice indicates when it was last updated.
If we make significant changes to this notice that materially alter our privacy practices, we may also notify you by other means, such as sending an email or posting a notice on our website and/or social media pages prior to the changes taking effect.
Your continued use of our services following the posting of changes constitutes your acceptance of such changes. If you disagree with the changes in our policy, please discontinue the use of our services.

Data Collection

At Fini’s Software Services, our primary goal in collecting information is to enhance user experience and continuously improve our services.
We place utmost importance on safeguarding user privacy while striving to provide a personalized and valuable experience.
Here’s what information we may collect:
  • Player Names and Identifiers: We collect players’ names and identifiers accessible via the programming interfaces available in each environment. This helps us monitor your progress, maintain the integrity of our services, and ensure fair gameplay.
  • IP Addresses: We capture your IP addresses each time you interact with our service. This helps us diagnose problems with our servers, administer our site, analyze trends, track user’s engagement, and gather broad demographic information that helps us in improving the functionality of our services.
  • Browser Cookies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. These are sent to your browser from a website and stored on your device. This is standard practice for almost all professional websites and it helps us understand how our users interact with our services, enhance user experience, and track any potential threats.
  • Game Server Connection Logs: We also keep a log of game server connections made by users. This allows us to keep a record of user activity, which not only helps in detecting any potential cheating activities but also provides a reference point should there be any disputes regarding user actions.
We respect user privacy and ensure that the data gathered is securely stored and processed in compliance with prevailing rights and regulations. The collected data is used expressly for the purposes detailed above.
If the legal requirements are fulfilled, you have the following rights according to art. 15 to 20 GDPR: Right to information, correction, deletion, restriction of processing, data portability.
You also have a right of objection against processing based on art. 6 (1) GDPR, and to processing for the purposes of direct marketing, according to art. 21 (1) GDPR.

Use of Data

Fini’s Software Services is fully engaged in respecting your privacy and maintaining the integrity of your data.
The information we collect from users is primarily utilized for the operation, improvement, and personalization of our services.
  • Operating Our Services: The data we collect helps in running our core functions. This includes facilitating game server connections, conducting necessary technical support, and ensuring the smooth working of all aspects of our services.
  • Enhancement of Services: Through analyzing the collected data, we can identify usage trends and preferences, which are paramount in improving, expanding, and customizing our services. This also involves offering new features that we believe our users will appreciate.
  • Detection and Prevention of Cheating: Some of our services are aimed at providing a fair gaming environment for all our users. The data collected plays a crucial role in detecting and preventing cheating. By analyzing the data, we can identify suspicious behavior and undertake immediate prevention measures, ensuring a level playing field.
  • No Third-Party Sharing: We firmly believe in the principle of data minimization, which is why we only collect data pertinent to the services we provide. We do not share, sell, trade, or lease your personal information to any third-party entities. Any data that we gather is strictly used for purposes associated with the enhancement and delivery of our services.
Your data is exclusively accessible by authorized personnel and is stored securely to prevent unauthorized access.
We maintain complete transparency with our users regarding their data usage and take it as our responsibility to answer any queries you may have about your data usage. Your trust is paramount to us, and we strive to uphold it by adhering to strict security protocols and providing a transparent data usage policy.

Data Security

We prioritize the security of your data. We understand the importance of safeguarding your personal information and are fully committed to protecting it from unauthorized access, alteration, disclosure, or destruction.
Our data security measures are built upon industry standard security protocols. We use a combination of technical, physical, and administrative controls to secure your personal information.
This includes the use of secure networks, strong encryption techniques, two-factor authentication, and intrusion detection systems.
All data collected is stored on secure servers located in controlled facilities. We regularly review and update our information collection, storage, and processing practices to effectively combat new security threats as they emerge.
However, despite our stringent measures, no method of transmission over the internet or method of electronic storage is 100% secure.
While we strive to use all means possible to protect your personal information, we cannot guarantee its absolute security. We urge all users to also take steps in protecting their personal information when using our services, such as keeping their login credentials confidential.
In the event of a data breach, we will take immediate steps to mitigate any potential harm and will notify all affected users, as well as any relevant authorities, as per regulations.
Your trust is vital to us, and we are committed to maintaining the highest levels of security when it comes to your personal information. If you have any questions or concerns about our security practices, please do not hesitate to contact us.

Data Retention

Fini’s Software Services adheres to strict data retention policies in line with legal obligations and recognized industry practices.
Users’ data is retained for as long as is necessary for the purposes for which it was collected, for the duration of our relationship with you, or as otherwise required by applicable law.
As a business providing anti-cheat services, our legitimate business interests require us to retain certain player data for significant amounts of time.
This serves to effectively identify, investigate, and combat cheating in the gaming environment, ensuring a fair and enjoyable experience for all players.
Nevertheless, we follow the principles of data minimization and storage limitation. Once the retention period expires, personal data will be safely anonymized. Data anonymization involves changing personally identifiable information so it no longer identifies specific individuals.
In keeping with the General Data Protection Regulation (GDPR), users have the right to request access to their data, correct inaccuracies, object to or limit processing, and request data deletion under certain circumstances.
For data deletion, we will make every effort to respond to your request in a timely manner, subject to our need to continue processing such data in accordance with our legitimate business interests, legal obligations, or contractual obligations.
Please note that even after a deletion request, we may need to retain certain information as required by law, for legitimate business purposes, or as part of our routine backup and disaster recovery processes.
We make every effort to ensure that the data we retain is kept securely and is only accessed when necessary for our business purposes. Should you have any questions regarding our data retention, please feel free to contact us.

Contact Information

If you have questions or comments about this notice, you may email us at [email protected]